1. Data We Collect & Process

File Processing

• PDF Tools: Your files are processed entirely in your browser and never transmitted to our servers
• Office Conversions: Files are temporarily uploaded to our secure servers, automatically deleted after processing (within 1 hour maximum)
• No File Storage: We do not permanently store any of your documents or conversion results

Analytics & Usage Data

• Anonymous usage statistics (tool popularity, feature usage)
• Basic performance metrics to improve service reliability
• No personal identification or file content tracking

Account Data (Optional)

• If you create an account: email address and basic profile information
• Your processing history and preferences (if you choose to save them)

2. How We Use Your Data

• To provide and maintain our document processing services
• To improve tool performance and user experience
• To develop new features based on usage patterns
• To ensure service security and prevent abuse

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal data to third parties. Limited data sharing occurs only in these circumstances:

• Service Providers: Trusted third parties that help us operate our website and services (hosting, analytics)
• Legal Compliance: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Security Measures

Client-Side Security

• PDF tools process locally in your browser using modern web technologies
• No network transmission for client-side processed files
• Your files remain entirely under your control

Server-Side Security

• All server infrastructure hosted in the European Union
• SSL/TLS encryption during file transfer
• Isolated processing environments on secure data centers
• Automatic file deletion within 1 hour of processing completion
• Regular security audits and monitoring
• Full compliance with GDPR and European data protection standards

General Security

• HTTPS encryption for all website traffic
• Regular security updates and patches
• Secure infrastructure with access controls

5. Data Retention

Files & Documents

• Client-side processing: No retention - files never leave your device
• Server-side processing: Maximum 1 hour retention, automatic deletion
• Account data: Retained until account deletion (if you create an account)

Analytics Data

• Anonymous usage data retained for up to 24 months
• Aggregated statistics kept indefinitely for service improvement

6. Your Rights & Control

You have the right to:

• Access any personal data we hold about you
• Correct inaccurate personal data
• Delete your account and associated data
• Export your data in a portable format
• Opt-out of non-essential data collection

Since most processing happens client-side, you maintain ultimate control over your files.

7. Cookies & Tracking

We use minimal, privacy-respecting cookies for:

• Essential site functionality and security
• Remembering your language and display preferences
• Anonymous analytics to improve our services
• User authentication (if you create an account)

You can control cookie settings through your browser preferences.

8. GDPR Compliance & Data Protection

PDFrow operates in full compliance with the European Union's General Data Protection Regulation (GDPR). All server infrastructure is located within the European Union, ensuring your data is protected under European data protection laws.

Your Rights Under GDPR:

• Right to Access: Request access to your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent for data processing at any time

9. Children's Privacy

PDFrow is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your GDPR rights, please contact us:

Data Controller: PDFrow
Location: Switzerland
Email: privacy@pdfrow.com
Contact Form: Available on our website

We will respond to your request within 30 days as required by GDPR.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or services. We will notify you of significant changes by posting the updated policy on this page with a new "Last Updated" date and, where appropriate, through other notification methods.

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By using PDFrow, you acknowledge that you have read and understood this Privacy Policy.